Collectives

Tutorials

A quiet half hour, before you need it.

These are for the app on the App Store today. Videos will come later. Nothing here sends a real alert if you follow the test.

On your iPhone

Set up the phone

  1. Download Collectives SOS from the App Store and open it.
  2. Sign in with your own member Discord account. A business Discord account will not do.
  3. Allow the location and notifications the app asks for. Without them, an alert may leave without a useful place, or not leave at all.
  4. Read the safety notice. The app still does not call 998 or 999.

Do this once

Run a test

  1. Use the test inside the app. Do not press Emergency Alert just to see what happens.
  2. The test is meant for the test channel, not for the whole club to treat as a crash.
  3. If the test does not appear, check that you are signed in and that location is allowed, then write to support before you try a real alert.

When it is real

What an alert does

  1. If you can, call the local ambulance or police first.
  2. Emergency Alert is for urgent help from your communities. Non-emergency is for something like a flat tyre or being stuck. You can type a reason. That note is for this alert only. The app does not keep a medical file on you.
  3. If the phone thinks you may have crashed and you don’t answer, it can send the emergency itself.
  4. I’m OK and False alert are how you tell people the danger has passed, when you can use the phone.

Coming next

When someone comes to help

This is not in the App Store app yet. When it is, Responding will be a choice, the map will stay with you while you use a navigator or take a call, and one person will not be able to close your alert on their own.